Frequently Asked Questions

Concrete Engraving Machine – CNC Pro

Everything you need to know about the CNC Pro and the RedArt opportunity. Still have a question? We’re happy to help.

Do I need prior experience to become a CNC Pro owner?
Prior business experience is helpful. However, a commitment to hard work and a desire to succeed will go a long way. We will train the right people.
How does the Red Art Technologies™ CNC Pro differ from other tools?
The Red Art Technologies™ CNC Pro differs from other engraving businesses in several important ways. First, the CNC Pro engraving machine is patent-protected and, more importantly, portable — a significant market differentiator, since many engraving machines are stationary. It's also a business you can start from a home office if needed. Owners will need a suitable means of transporting it from location to location.
Is the CNC Pro a desktop engraver?
Not exactly. The CNC Pro is not a typical desktop engraver — it's a portable, industrial-grade machine designed for real-world environments. While it offers the precision and ease of use found in many desktop systems, it goes beyond the workshop: rugged, field-ready, and powerful enough to engrave on concrete, stone, and metal surfaces directly at the job site. Think of it as a professional-grade engraver built for mobility and durability — not confined to a desk, but ready to move with your team.
Does Red Art Technologies™ offer support to owners?
Yes. We provide a comprehensive video training program on how to use the CNC Pro efficiently and effectively, plus tech support available around the clock if you run into any difficulties. We also support you in the areas of sales, business, and marketing.
Does the CNC Pro include a warranty?
Every CNC Pro comes with a 1-year warranty on all components. Our machines are handmade and assembled in the U.S.A., and we proudly stand behind our work.
How deep can the CNC Pro engrave?
The CNC Pro can engrave up to 2 inches (5.08 cm) into most surface types.
How small (fine) can the CNC Pro engrave?
.006 inches (.15 millimeters) — fine enough for crisp small text, logos, and intricate line work.
How long does the typical bit last?
This mostly depends on the surface (substrate) being engraved. Our bits are diamond-impregnated, meaning they have exponentially more working diamonds than a typical routing bit. For example, you could expect to engrave 20–50+ pavers (12″ square) with a single bit.
Do you offer marketing packages?
Every CNC Pro owner has access to our marketing and bidding materials to help them hit the ground running.
Can the CNC Pro engrave 3D objects?
Yes — the CNC Pro can cut out virtually any 3D object using our included licensed software.
Is there a job-size limit?
No. The CNC Pro can engrave any size job, even one that extends beyond the machine's engraving area. With our included software, owners can tile out any size logo, pattern, text, or design.
What is CNC technology?
Our definition of CNC is within the scope of the CNC Pro — the culmination of many great inventors going all the way back to the space program. Henry Ashworth further developed this technology, inventing a mobile, rigid system capable of executing CNC precision onto virtually any surface.
What is included with the CNC Pro?
The CNC Pro comes with a military-grade case, laptop, proprietary software, 10 diamond-impregnated bits, self-paced training, 24/7 technical support, the owners' website, and a one-year warranty on all equipment.

Still have questions? Talk to an expert →

Note: The following link does not required a Google Account, you may view/download contents without an account