Effective October 27, 2026
This Privacy Policy explains how Redart Technologies LLC (“RedArt,” “we,” “us”) collects, uses and shares information when you visit redarttechnologies.com and start.redarttech.com, contact us, or buy and own a CNC Pro. We are based in Bountiful, Utah, USA.
Information we collect
- Information you give us — your name, email, phone number, business name, and shipping and billing address when you submit a form, request an estimate, place an order, or sign an agreement.
- Order and payment information — what you purchase and related details. Card payments are processed by our payment providers (Stripe and Square); we do not store full payment-card numbers.
- Account and sign-in information — if you create an owner account at start.redarttech.com.
- Communications — emails, text messages, website and social-media chats, and phone calls with us, which may be recorded or logged.
- Information collected automatically — device and browser type, IP address, pages viewed and similar usage data, collected through cookies and similar technologies.
How we use information
- Respond to your inquiries and provide estimates, orders, agreements, invoices and support.
- Send you service messages and, with your consent where required, marketing messages.
- Operate, secure and improve our website and services.
- Meet our legal and tax obligations.
Text messages
If you opt in, we may text you about your inquiry or order and, where you consent, occasional offers. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help at any time. Consent to texts is not a condition of purchase. We do not share your mobile number or SMS opt-in information with third parties for their own marketing.
Calls and AI assistants
We may record phone calls for quality and training, and we provide notice where the law requires it. Some website chats and calls are handled by an AI assistant, and those conversations are processed by our service providers to answer you. You can always ask to reach a person.
Cookies, analytics and advertising
We use cookies and similar technologies for basic site function, analytics and advertising. These include Google Analytics, Google Ads and the Meta (Facebook) Pixel, which measure visits and help us show and measure our ads. On start.redarttech.com we also use Microsoft Clarity, which records how visitors use our pages, such as clicks, scrolling and mouse movement, shown to us as heatmaps and session replays, so we can improve the site. Clarity masks sensitive information, including what you type into forms. This usage data is collected through first- and third-party cookies and similar technologies. Microsoft may use it as described in the Microsoft Privacy Statement. We embed videos from YouTube and Vimeo, which may set their own cookies when you play them. You can manage non-essential cookies through your browser settings and, where offered, our cookie banner. Where applicable, we honor the Global Privacy Control and “Do Not Sell or Share” browser signals.
How we share information
We share information only with service providers who help us run our business, and only so they can provide their service to us. These include GoHighLevel (CRM, forms, email, text messaging, call handling and AI assistants), Google (Analytics, Ads and YouTube), Meta (advertising measurement), Microsoft (Clarity site analytics), Vimeo (video hosting), our payment providers (Stripe and Square), DocuSign (electronic agreements), Zapier (workflow automation), our email delivery provider, and our website host. We may also share information to comply with the law or to protect our rights. We do not sell your personal information.
Your choices and rights
You can unsubscribe from marketing emails, reply STOP to marketing texts, and ask us to access, correct or delete the personal information we hold about you. Depending on where you live (for example, California), you may have additional rights to access, delete, correct, or opt out of the sale or sharing of your personal information. To make a request, contact us using the details below. We will not discriminate against you for exercising these rights.
Data retention
We keep personal information for as long as needed for the purposes described above and to meet our legal, tax and recordkeeping obligations, then delete or de-identify it.
Security
We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
Our website and products are intended for businesses and adults. They are not directed to children, and we do not knowingly collect personal information from children under 16.
Third-party links
Our site may link to third-party websites. Their privacy practices are their own, and we encourage you to review their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date above and post the updated policy here.
Contact us
Red Art Technologies, Bountiful, Utah, USA · 435-292-5072 · Contact form